FAQ’s

FAQ’s

Domain Name and Hosting

Do you offer a trial?

We do not offer trials.

Do you have a refund policy?

Yes. In the event that you do not like the service, you can always ask for a full refund within the first 30 days of your service.

Do you offer support if I need help?

Yes. Support is available 24/7. Email hosting@fbrandhosting.com or call +254 706 396 151. You can also chat with on our Facebook page, Fbrand Web Hosting

Do you offer FREE SSL?

We do not charge our customers for the SSL that we install. Your security is our greatest concern.

Hosting and Domain Names

Can I upgrade from one hosting plan to another?

Yes. You can upgrade from one hosting plan to another. Simply pay the difference.

When is my domain name and Hosting Plan due?

Domain name and Hosting are renewed annually.

Checkout

What payment methods do you accept?

Fbrand Hosting accepts Mpesa, PayPal and other credit card payments.

Installation, Configuration and Usage

Do you offer support during set up?

We’re with you throughout this journey. We offer support before and after the purchase of either a domain name or a hosting plan from Fbrand Hosting.

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